Insurers settle over 1M claims worth Rs.548B in 2025: SECP

The Securities and Exchange Commission of Pakistan (SECP) informed that Pakistan’s insurers settled more than one million motor, accident, health, fire and property claims worth around Rs548 billion in 2025.

According to the SECP’s Insurance Industry Statistics Report 2025, life insurers paid Rs410 billion in claims, while non-life insurers paid approximately Rs138 billion, bringing the scale of claims across the two sectors into sharper focus.

Life insurance claims rose from Rs380 billion in 2024. They included around Rs37 billion in death claims, up from Rs33 billion. Non-life claim payments increased from Rs92 billion to approximately Rs138 billion.

The new claim counts showed that life insurers paid more than 33,000 death claims during the year. Non-life insurers settled over 720,000 accident and health claims, more than 282,000 motor claims, and around 11,000 fire and property claims.

SECP Chairman Dr Kabir Sidhu said claims settlement was a key measure of insurers’ performance. “Publishing claim amounts and counts will strengthen accountability, build policyholders’ trust and support sustainable growth,” he said adding that SECP is undertaking a comprehensive review of insurers’ claims-handling processes, including an analysis of claims data. SECP has also placed the draft Market Conduct Rules for Insurers, 2026, under public consultation.

The report recorded growth across the industry. Total assets increased by more than 9% to Rs4.1 trillion, while gross written premium rose by 15% to Rs778 billion. Life insurance premiums grew by 14% and non-life premiums by 16%.

Among private life insurers, health insurance premiums increased by 49% to Rs30.4 billion, while term life premiums rose by about 37% to more than Rs19.7 billion. In the non-life sector, motor premiums grew by around 35% to more than Rs78.5 billion, and accident and health premiums increased by approximately 42% to more than Rs35.7 billion.

Premiums generated through digital distribution channels rose by 71% to around Rs6.8 billion. Takaful accounted for 16% of the life insurance market and 15% of the non-life market.

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